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Privacy Policy for Your Account

This Privacy Policy explains what we collect when you open an account, send a support request, or use payment rails such as UPI, Paytm, PhonePe and Google Pay.

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How our privacy terms work

cricketbet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our privacy terms follow the law that applies to your account and the place from which you access the site. We collect only the details needed to open and verify the account, keep the service running, answer support requests, and meet legal or accounting duties. That

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includes contact details you share, device and browser signals, session logs, and records tied to UPI, Paytm, PhonePe or Google Pay activity. We do not ask for more than we need for those purposes. Where local law permits in India, you may ask for access, correction,
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or deletion of eligible data, and we will check the request before acting on it. Some records may stay longer if the law or a dispute needs them.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP ROUTES

Ways to reach our privacy team

For privacy questions, we keep a separate path so your request is not mixed with regular account help.

Support form Send the request from the support form inside your account area, mention that it is privacy-related, and include enough detail for us to identify the record set you want checked.

Email thread Reply from the address linked to your account if you have an open ticket. Keeping the thread in one place helps us track identity checks, file history, and the exact change you asked for.

Postal request If local law or your own process needs a written request, send it through the address listed in your account help area, and add a clear contact number for follow-up.

TRUST CONTROLS

How we handle your data

We treat privacy as a working part of account handling, not a separate page that sits unread.

Data collection

We collect the details you provide when you open an account, send a request, or confirm a payment trail. That usually covers contact details, device signals, and transaction references needed for support and record keeping.

Cookie use

Cookies help us keep you signed in, remember language choices, and spot unusual session changes. You can manage them in your browser settings, though some pages may ask for a fresh sign-in after you change those controls.

Account security

Keep your password and device access private, and tell us at once if you think someone else used the account. We can check sign-in records, limit further changes, and take the next verification step.

Record retention

We keep personal records only for the period needed for support, legal, tax, or dispute handling. After that period, the data is removed or anonymised in line with our internal retention rules.

Access and change

If you want to see or correct data tied to your account, send the request through the privacy route and say what you want changed. We may ask for identity checks before we share anything.

Contact path

For any privacy query, use the same support channel shown in your account area and mark the message clearly. That helps us route it to the right team without mixing it with other account tasks.

Privacy Questions You May Ask

These answers cover the basics of what we collect, why we keep it, and how you can ask for changes. If your case depends on local law or a specific record, our team will check the account and tell you the next step. We keep the process focused on the account holder and the exact request you send, so your privacy thread stays clear.

We collect the details you share when you create or use an account, plus device and session signals that help us keep records tidy and answer support requests. We do not ask for more than we need.

Cookies help remember sign-in state, language choice, and recent session activity. They also help us spot unusual access patterns, and you can control them through your browser settings at any time.

Yes. You can ask for access, correction, or deletion of eligible data linked to your account. We may need to confirm identity first, especially if the request touches security or financial records.

We keep records only as long as needed for support, legal, tax, or dispute handling. After that, the records are removed or anonymised according to our retention rules and the law that applies.

Payment-linked records, including UPI, Paytm, PhonePe and Google Pay references, are kept so we can match account activity, fix mismatches, and answer a verification request if you ask us to check a specific entry.

Use the support route in your account area and mark the message as privacy-related. Include the account details and the change you want, and we will reply through the same path after checking identity.

Privacy Policy for Your Account

Ways to reach our privacy team

How we handle your data

Data collection

Cookie use

Account security

Record retention

Access and change

Contact path

Privacy Questions You May Ask

01 What data do you collect?

02 Why do you use cookies?

03 Can I ask for changes?

04 How long do you keep records?

05 How do you handle payment records?

06 How can I contact you about privacy?

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